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Customer Reviews (122)

Provided byUsed Cars NI

Excellent

5.0
Average rating based on 122 reviews
SC
Stuart CVerified Purchase
29 June 2025

Thursday time customer

Stephen from the outset is pleasant, to the point , engaging and listens, things you want when buying a vehicle. I returned to buy my third car here recently & was not disappointed, good service , excellent cars , what's not to lije.
Purchased a July 2021 Jeep Compass.
EB
Eric BVerified Purchase
18 June 2025

Great experience - top class!

Everything was just perfect. The full experience that you would want when buying a car. Aaron is a consummate professional ensuring the whole experience was well orchestrated from initial phone call to driving off the forecourt!
Purchased a March 2017 Mazda MX-5.
Response from the owner 4 weeks ago
Thank you Eric for such a great review. Travelling all the way from Cork was definetly a leap of faith so we are very glad you were not dissapointed when you got to see your car for the first time ! Wishing you many happy miles ahead, thanks again for your business. Kind Regards SMM
JT
John TVerified Purchase
31 May 2025

Change of car.

I recently bought an Audi q3 from S Moore Motors On my arrival I was met by Aaron who was very helpful and showed me all the features of the car. There was no sales pressure and offered me a good price for my own vehicle. Aaron was a pleasure to deal with and I wouldn’t hesitate to recommend S Moore motors to anyone. I will be back again when considering a change. 5 ⭐️
Purchased a January 2022 Audi Q3.
Response from the owner 4 weeks ago
Thank you John for taking the time to leave us such a great review. Here's to many happy miles in your new Audi and we hope to see you again sometime. Kind Regards SMM
BM
Brian MVerified Purchase
20 May 2025

2019 BMW X3 MSport

Had a great experience with these guys. Had bought a different make of jeep from another dealer in Feb this year. Sadly there were vehicle issues and multiple trips back to the dealer along with poor customer service in the two months we had it. We returned it end of April and we visited S Moore Motors the same day. From the outset, Aaron was great. No pushy sales chat. Just straight up, honest information. Gave us the chance to look at the jeep in our own time and let the vehicle speak for itself. My wife collected the jeep a few days later, fully valeted and ready to roll. They even threw in a little emergency breakdown kit. Something they didn't have to do but certainly shows they go that little bit extra. I would have no hesitation recommending these guys and will most certainly be back again when it comes time to replace this one.
Purchased a March 2019 BMW X3.
Response from the owner 1 month ago
Thank you Brian for taking the time to write us such a glowing review. We thank you once again for your business and hope you that both have many happy miles in your lovely new car. Kind Regards SMM
GW
Gemma WVerified Purchase
11 May 2025

Positive experience

Friendly, knowledgeable dealer. Hassel free purchase. Comprehensive 6 month warranty included. Would purchase from them again
Purchased a October 2017 Volvo V40.
Response from the owner 2 months ago
Thank you Gemma for taking the time to leave us such a great review. We hope you have many happy miles in your lovely new car Regards SMM
SG
Simon GVerified Purchase
29 April 2025

Excellent service would use again

I had a great experience with S Moore when buying our new car in April. Aaron was knowledgeable, friendly, and made the whole process smooth and stress-free. He took the time to answer all my questions and helped me find exactly what I was looking for without any pressure. It was a pleasure dealing with him, and I’d definitely use this dealership again in the future!
Purchased a December 2018 Honda CR-V.
Response from the owner 2 months ago
Thank you Simon for your excellent review, it is very much appreciated. Wishing you many safe and happy miles in your new car. Regards SMM
JP
Jim PVerified Purchase
20 April 2025

Mini Countryman

Helpful staff. Aaron had great knowledge of the car and explained all features. There was a problem with the car heater and the collection date was delayed for 2 weeks but appreciate the fact they did not want to let the car go until they were happy that everything was right.
Purchased a April 2017 MINI Countryman.
Response from the owner 2 months ago
Thank you Jim for taking the time to leave us such a great review. We hope you and Heather have many heppy miles in your new car. Regards SMM
AM
Anthony MVerified Purchase
6 April 2025

Great guys very professional

Professional straight talking polite. Great to deal with I will return to purchase a vehicle again and I wholeheartedly recommend them.
Purchased a March 2018 BMW 2 Series.
Response from the owner 2 months ago
Thanks Ant for leaving us such a great review. We hope you have many happy miles in your new BMW. Regards SMM
JC
Joanne CVerified Purchase
16 March 2025

JCAR

From the moment we walked in. S Moore and staff were welcoming, helpful and made the whole buying process easy. Thanks for everything.
Purchased a January 2017 BMW 1 Series.
Response from the owner 2 months ago
Thank you Joanne for taking the time to leave such a great review, much appreciated. Regards SMM
CC
Clare CVerified Purchase
6 March 2025

New car

I bought a new car and few weeks ago from Aaron the service he provided was first class from start to finish I would recommend S Moore motors to anyone looking to purchase a new vehicle thanks again Aaron
Purchased a July 2016 MINI Paceman.
Response from the owner 2 months ago
Thank you Clare for your very kind review. We hope you have many happy miles in that lovely new Mini of yours. Regards SMM
CF
Conlaed FVerified Purchase
12 February 2025

Great dealership to work with!

Very helpful guys at S Moore motors, they went over and above to get me sorted with my new car. Many thanks!
Purchased a April 2016 Volkswagen Passat.
Response from the owner 2 months ago
Thank you for leaving us such a great review Conlaed, we hope you have many safe and happy miles in your new car. Regards SMM
PJ
Paula JVerified Purchase
4 February 2025

Exceptional Service

I think this is the 5th car from S Moore Motors Ltd. and every time has been 100%. Always treated exceptionally well and would have not problems in recommending them to anyone.
Purchased a February 2019 Audi A5.
Response from the owner 2 months ago
Thank you Paula for your fantastic review, it is very much appreciated. It's always great to see both you and Jim and we hope you are enjoying that beautiful car of yours ! Regards SMM
JS
Joanne SVerified Purchase
1 February 2025

great service

Steven and Aaron are 2 really good people to deal with their patience and non hassling approach is very welcoming. Highly recommended.
Purchased a October 2020 BMW X3.
Response from the owner 5 months ago
Thank you very much for taking the time to leave us such a great review and for your repeat business. We wish you many happy miles in your lovely new BMW and we hope to see you again in the future. Kind Regards, SMM.
SW
Stephen WVerified Purchase
26 January 2025

Easy Smooth Sale

Aaron at S Moore was helpful, clear and prompt, exactly what I want from a dealer. There was no pressure either to buy or take finance and everything was well organised to give me confidence. Will be back!
Purchased a May 2018 Skoda Citigo.
Response from the owner 5 months ago
Thank you Stephen for your kind words. We hope you are enjoying your new car and thank you very much for your business. All the best, SMM
LO
Luke OVerified Purchase
23 January 2025

320 D sport

Great service, car clean and in perfect condition, very reasonable with replacing break discs before sale, would highly recommend
Purchased a May 2018 BMW 3 Series.
Response from the owner 5 months ago
Thnk you Luke for taking the time to leave such a positive review. We wish you many safe and happy miles in your lovely new car and hope to see you again in the future. Kind Regards SMM
AM
Avril MVerified Purchase
23 January 2025

Co Antrim

Very patient staff... Lovely to deal with..
Purchased a July 2021 Vauxhall Crossland.
Response from the owner 5 months ago
Thank you very much Avril for taking the time to leave such a positive review of your experience with us here at S Moore Motors. We wish you many safe and happy miles in your new car and hope to see you again in the furure. Kind Regards SMM
JT
John TVerified Purchase
19 January 2025

First class service.

Aaron was pleasant and professional to deal with. There was no pressure for a sale and he had good knowledge about the vehicle I was interested in. The premises are located in an area where it is easy to get a good test drive without heavy traffic. Excellent communication by phone and email. It was the best and easiest car purchasing event that I have experienced.
Purchased a July 2015 Mercedes SLK-Class.
Response from the owner 5 months ago
Thank you John for taking the time to leave us such a glowing review. We hope you have many happy miles in your lovely new car and will welcome you back onsite in the future. Kind Regards SMM
VM
Valeriu-Alexandru MVerified Purchase
19 January 2025

Excellent

Stephen and Aron are very helpfull and professional, I recommend S Moore Motors 100%!
Purchased a March 2018 BMW X3.
Response from the owner 5 months ago
Thank you Alex for your very kind review. We hope you have many safe and happy miles in your new car and will welcome you back on site in the future. Noroc SMM
PO
Peter OVerified Purchase
10 January 2025

Trusted car dealer in Carryduff

I recently purchased a car from S Moore Motors in Carryduff and I don’t normally post reviews but I felt it would be remiss of me not to comment on my experience with this purchase. From the moment I booked a test drive to actually purchasing the car, Stephen and Aaron were very professional throughout the process. The warranty given is a very comprehensive one. A few days after purchasing the car I got a ‘low battery’ warning and after mentioning this to them a new battery was ordered and installed. I can definitely recommend S Moore Motors to anyone who is looking to purchase a high quality used car. They have a great selection of cars.
Purchased a June 2015 Jaguar XF.
RM
Roisin MVerified Purchase
5 January 2025

BMW 1Series

Excellent customer service.
Purchased a February 2019 BMW 1 Series.
Response from the owner 6 months ago
Thank you for your kind review and we hope you have many happy miles in your new car. Regards, SMM

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